Service Alerts
Current service status and delivery updates
Current Service Status
OnTrac is currently operating normally across our network. All services are running as expected.
Active Alerts
Weather Delay - Northeast Region
January 20, 2025Affected Areas: New York, New Jersey, Pennsylvania, Connecticut
Expected Impact: 1-2 day delivery delays
Reason: Winter storm affecting road conditions and delivery operations
Status: Monitoring conditions and adjusting routes as needed
Holiday Schedule Update
January 15, 2025Affected Areas: Nationwide
Expected Impact: Modified delivery schedules
Reason: Martin Luther King Jr. Day holiday
Status: Limited delivery service on Monday, January 20, 2025
Service Restored - California
January 18, 2025Affected Areas: Los Angeles, San Diego, Orange County
Status: Service fully restored
Reason: Previous weather-related delays have been resolved
Note: All packages are being delivered on schedule
Recently Resolved
Facility Maintenance - Arizona
January 10, 2025Affected Areas: Phoenix, Tucson, Mesa
Status: Resolved - January 12, 2025
Reason: Scheduled facility maintenance completed
Network Upgrade - Texas
January 8, 2025Affected Areas: Houston, Dallas, Austin
Status: Resolved - January 9, 2025
Reason: System upgrade completed successfully
Service Coverage Map
View our current service areas and any regional restrictions:
Interactive service coverage map would be displayed here
Showing real-time service status by region